Comfortable
custom orthotics

Custom crafted
for ultimate comfort

Get the perfect fit for your feet.

3D foot scan

Your feet are 3D laser scanned in multiple positions for a precise 360 degree model

Fully customized

Choose materials, colours, and supportive add-ons with expert guidance

Made-to-order

Machined and hand finished with care, your feet are unique and so are your orthotics
orthotics-for-plantar-fasciitis-min

Comfort with
every step.

Experience superior support with our custom foot orthotics – crafted from shock-absorbing materials used by top footwear brands. Lightweight, comfortable, and highly effective, our orthotics deliver unmatched comfort and performance.

Frequently
asked questions

Here are the steps to get custom orthotics:

  • Get a prescription for orthotics from a physician (only needed for insurance reimbursement)

  • Book an appointment for a fitting

  • Order is submitted to our lab (full payment required)

  • Orthotics arrive in ~2 weeks (longer during the holiday season) but rush orders are available for an extra fee

  • Biomechanical gait analysis and manufacturing forms are provided (must be submitted to insurance for reimbursement)

Insurance companies require that certain forms must be filled out and submitted in order to approve a claim for either custom orthotics. Because of this, these products are not eligible for direct billing to insurance. We provide a receipt at the time of your appointment that you can submit manually for reimbursement.

Yes. Almost all insurance companies require a prescription for custom orthotics by a physician (in some cases a Chiropractor can provide this as well, depending on your insurance plan).

If you don't have one already, we recommend obtaining a prescription from your family doctor or a virtual health platform prior to an orthotics fitting or contact us to help you.

This will depend on your insurance coverage. Some insurance companies will only reimburse for orthotics if they are dispensed by certain disciplines such as a chiropractor or physiotherapist. We recommend that you check your insurance plan as each plan is unique. In general, you can check below for recommendations by certain insurance providers:

  • BlueCross: no restrictions

  • SunLife: Chiropractor

  • GreenShield: Chiropractor

  • CanadaLife: no restrictions

  • Manulife: varies by plan

  • Group Health: no restrictions

We do not provide refunds for custom products, including orthotics. However, we do provide complimentary modifications/refitting of orthotics within the first 90 days if there are any issues.

Take the first step
towards healthier feet

Kinetic Labs Physiotherapy, Chiropractor and Massage Therapy
Optimize your movement.
CONTACT
Kinetic Labs Inc. All rights reserved 2023